Gaming is most enjoyable when it stays a form of entertainment. xx3999 wants every member to play safely, mindfully, and within their own limits. Responsible gaming is one of the core foundations of our platform.
Your Protection
Our Top Priority
xx3999's Commitment: We believe gaming is entertainment — not a burden. Ensuring the well-being and safety of every member is our responsibility.
Responsible Gaming It means keeping gaming a fun part of your life — one where you stay in control of your time, money, and emotions. At xx3999, we want every member to play mindfully and ensure gaming never harms their daily life, family, or financial wellbeing.
Many people in Bangladesh enjoy online gaming as a form of entertainment. However, excessive gaming can become a problem for some. That is why xx3999 offers a range of protective tools and support services to help prevent that.
Remember — winning is never guaranteed and should never be part of your financial planning. Playing at xx3999 is about entertainment.
It's not always easy to tell when gaming habits are becoming a problem. Watch out for the following warning signs:
If you notice three or more of the following signs in yourself, contact our support team immediately or use the self-exclusion feature.
If you answer "Yes" to any of the following questions, it may be a warning sign:
xx3999 provides every member with a range of built-in tools to help keep their gaming habits in check. These tools are easily accessible from your account settings.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.
Set a maximum duration for each gaming session. You will be logged out automatically when the time is up.
Take a temporary break of 1 to 30 days. Your account stays active during this time, but you will not be able to play.
Set a maximum loss amount per day or per week. Once you reach the limit, no further bets can be placed.
Suspend your account for 6 months or permanently. This is the strongest protection measure available.
Reminders about your gaming time and spending can be sent at regular intervals.
xx3999Setting a deposit limit at is simple. Just go to Account Settings and select the "Responsible Gaming" section to set it up in a few steps.
| Limit Type | Limits | Time to Take Effect | Increase Process |
|---|---|---|---|
| Daily Deposit Limit | BDT 100 – BDT 50,000 | Instant | Change After 7 Days |
| Weekly Deposit Limit | BDT 500 – BDT 2,00,000 | Instant | Change After 7 Days |
| Monthly Deposit Limit | BDT 1,000 – BDT 5,00,000 | Instant | Change After 30 Days |
| Session Time Limit | 30 minutes – 8 hours | Instant | Change After 24 Hours |
| Loss Limit | BDT 200 – BDT 1,00,000 | Instant | Change After 7 Days |
Important: Decreasing a limit takes effect immediately. Increasing a limit requires a waiting period — this is in place for your protection.
Self-exclusion is the strongest protection measure available. If you feel your gaming is becoming difficult to control, you can close your account for a set period of time.
Open the "Responsible Gaming" section from Account Settings.
Choose from 6 months, 1 year, 3 years, or permanent exclusion.
The exclusion will take effect immediately after identity verification.
Our support team will be with you throughout your exclusion period.
Any attempt to open a new account during a self-exclusion period will be blocked immediately and any deposited funds will be returned.
xx3999 Strictly for players aged 18 and above only. We have put several measures in place to prevent minors from accessing the platform:
If there are children or teenagers in your household, use parental control software on your devices. Keep your login credentials out of their reach.
If you are struggling to manage problematic gaming on your own, seeking help is essential. Professional support is available beyond xx3999's own support team:
Keep in mind: Asking for help is not a sign of weakness — it takes courage. xx3999 is always here for you.
Key Features of Our Safety System
Deposit limits and session time limits take effect immediately once set. No waiting, no application process — manage it directly from your account.
After extended play sessions, xx3999 automatically suggests taking a break. You can track your gaming time to help stay aware of how long you have been playing.
Strict age verification during registration and the KYC process ensures that only adults are able to use the platform.
Our support team is here to help not just with technical issues, but with any responsible gaming concerns as well. Reach out via Live Chat at any time.
View a detailed history of your gaming activity, deposits, and time spent. Evaluate your habits and take action if needed.
Self-exclusion is available from 6 months up to permanent. No marketing communications or promotional offers will be sent during this period.
Frequently Asked Questions